Term and Conditions

Last updated: [Insert Date]

Welcome to Duravit Bathroom Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website at bathcabinetsale.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old and have legal capacity to enter into contracts to use our services. By placing an order, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account:

• You are responsible for maintaining confidentiality of your login details
• All activities under your account are your responsibility
• You must immediately notify us of any unauthorized use

1.3 Intellectual Property

All content on our website, including product designs, images, and text, is our property or licensed to us and protected by intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works without permission
• Use our brand names (including Britton, Brooklyn, Burlington, etc.) without authorization
• Reverse engineer or extract data from our site

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our bathroom furniture and accessories, including:

• Designer collections (Britton Shoreditch Range, Brooklyn Designer Bathroom Furniture, etc.)
• Specialty items (Bluetooth Bathroom Mirrors, Bathroom Mirrors with Shaver Socket)
• Furniture sets (Bathroom Furniture Packs, Bathroom Furniture Sets)

However, slight variations in color or finish may occur due to screen settings. If precise matching is essential, please request physical samples before ordering.

2.2 Product Availability

All items are subject to availability. We reserve the right to:

• Limit quantities available for purchase
• Discontinue products without notice
• Correct pricing errors that may occur

2.3 Custom and Made-to-Order Items

Certain products (like specific Countertop Vanity Units or made-to-order Bathroom Furniture Sets) cannot be returned unless defective, due to their customized nature.

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase. We accept orders when:

• We send an order confirmation email
• Payment is successfully processed

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. Shipping costs (unless qualifying for free shipping) are additional.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have authorization to use your chosen payment method.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information upon dispatch.

4.2 Shipping Options

We offer:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

4.3 Delivery Inspection

For large items (Cloakroom Vanity Units, Bathroom Furniture Sets, etc.):

• Inspect packages for visible damage before signing
• Note any concerns on the delivery receipt
• Photograph any issues immediately

4.4 International Orders

We ship worldwide (excluding Asia and certain remote regions). International customers:

• Are responsible for customs duties and taxes
• May experience delays due to local customs processing
• All orders ship from our Sheffield warehouse

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from delivery date. To qualify:

• Items must be unused, in original packaging with all accessories
• Proof of purchase is required
• Customer is responsible for return shipping costs unless item is defective

5.2 Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns on:

• Cosmetic & Shaving Mirrors
• Bathroom Mirrors with Shaver Socket (unless defective)
• Custom-configured items
• Made-to-order sets

5.3 Return Process

1. Contact us at [email protected] within 15 days
2. Receive Return Merchandise Authorization (RMA)
3. Securely repackage item with all accessories
4. Ship to our Sheffield address using trackable service

5.4 Refunds

After receiving and inspecting your return (typically within 5 business days):

• We’ll notify you of approval/rejection
• Approved refunds processed to original payment method
• Refunds appear within 5-10 business days
• International refunds issued in GBP; customs fees non-refundable

6. Warranties and Liability

6.1 Product Warranties

Manufacturer warranties apply where specified. Our liability is limited to:

• Replacement of defective items
• Refund of purchase price

6.2 Limitation of Liability

We are not liable for:

• Indirect, incidental, or consequential damages
• Incorrect product use
• Events beyond our reasonable control (delays, natural disasters, etc.)

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.2 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

7.3 Contact Information

For questions about these terms:

Duravit Bathroom Shop
50 Edward St, Sheffield, GB S3D 1HZ
Email: [email protected]